Welcome to DustVeil! Understanding our shipping policy is crucial when shopping on our website. Here are the details about our shipping services:

  1. Shipping Scope

    We currently only offer shipping services within Mexico. We look forward to expanding to other countries and regions in the future, but for now, we are focused on providing the best service to our domestic customers.

  2. Shipping Methods

    We partner with several reputable shipping companies to ensure your orders are delivered safely and quickly. We primarily use the following shipping companies:
    Estafeta
    DHL
    FedEx
    Correos de México

  3. Processing Time

    We will process your order within 1-3 business days from the date you place it. Once your order is shipped, you will receive a confirmation email with tracking information.

  4. Shipping Time

    Shipping time depends on the location and the shipping method chosen. Generally, shipping times are:
    Local shipping: 1-2 business days
    Nationwide shipping: 2-5 business days
    Note: During peak seasons (such as holiday seasons or promotional events), shipping times may be delayed.

  5. Shipping Costs

    Shipping costs are based on the order weight and delivery address. The exact cost will be displayed at checkout.

  6. Order Tracking

    Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to check the shipping status of your order on the respective shipping company’s website.

Thank you for choosing DustVeil. We look forward to providing you with high-quality dust cloths!